General Conditions of Sale

These General Terms and Conditions of Sale (hereinafter the “GTC”) aim to describe the terms and conditions of online sale of goods and services offered by AMCA Oval, which may be required to adapt or modify them at any time.

Article 1 – Designation of the Seller

The merchant site www.amcaoval.com (hereinafter the “Site”) is published by the company AMCA Oval Distribution, with capital of 2,001,468.48 euros, registered in the Paris Trade and Companies Register under number 790 116 768, whose head office is located at 24, rue Rochebrune, 75011 Paris (hereinafter referred to as “AMCA Oval” or the “Seller”).

Customer Service contact details are as follows:

Email: hello@amcaoval.com

Postal address: 24, rue Rochebrune, 75011 Paris

The site is hosted by Shopify

Article 2 – Scope of application – Acceptance by the Client

The General Terms and Conditions specify the conditions for ordering, payment, delivery and management of any returns of products ordered by Customers who act as non-professional buyers (hereinafter referred to as the "Customer(s)") on the Site. The Customer is prohibited from any resale of new Products delivered by the Seller.

The General Terms and Conditions are accessible at any time on the website www.amcaoval.com . They are binding on the Customer who acknowledges having read and accepted them before placing an order. Consequently, the validation of an order implies the Customer's prior and unreserved acceptance of the General Terms and Conditions.

The Seller reserves the right to modify its General Terms and Conditions at any time. The version applicable to the Customer's purchase is then the one in force on the Site on the date the order is placed.

Article 3 – Presentation of Products

AMCA Oval presents on the Site the Products that it offers for sale (hereinafter referred to as the “Products”), as well as their descriptions presented in product sheets, in order to allow the Customer to know the essential characteristics of each Product that he wishes to purchase before ordering them.

The photographs and graphic elements presented on the Site are intended to illustrate the Products offered for sale and are non-contractual.

The Customer is invited to refer to the description of each Product in order to know its properties and particularities, in particular with regard to the characteristics sought and the desired size. Product offers are understood to be within the limit of available stocks. Information on the availability of Products is provided at the time of placing the order. However, an error in the update, whatever its origin, does not engage the responsibility of AMCA Oval. As such, AMCA Oval cannot be held responsible for the cancellation of an order for a Product due to the exhaustion of stocks.

Article 4 – Ordering Products

The Customer is not required to have an account to place an order: the Site offers the possibility of ordering as a guest.

When creating an account, the Customer must ensure the accuracy and completeness of the information he/she provides and that it is updated when necessary. He/she guarantees to AMCA Oval that this information is indeed his/her personal data and not that of a third party. In the event of fraud or error in the information transmitted, AMCA Oval cannot be held responsible for the consequences, in particular the non-receipt of electronic messages confirming/shipping an order or the impossibility of delivering the Products.

Ordering on the Site is subject to compliance with the procedure set up by AMCA Oval, comprising successive steps leading to validation of the order. In particular, the Customer is offered the possibility of checking the details of his order and its total price, and if necessary of modifying it, before validation.

Any order validated on the site www.amcaoval.com entails the irrevocable acceptance by the Customer, without restriction or reservation, of the General Terms and Conditions and forms a contract between the Seller and the Customer.

The order will be confirmed to the Customer by sending an email. It will then be final and can no longer be modified. Another email will inform the Customer on the day the order is shipped.

The Customer will be able to follow the progress of his order:

From the order shipping email

In his personal space on the Site, if he has created an account;

By contacting the Site’s Customer Service via the site’s Contact form.

The Seller reserves the right to refuse any order for legitimate reasons, in particular in the event of:

Order of abnormally high quantity of Products

Lack of knowledge of the T&Cs

Suspicion of fraud

Dispute relating to unpaid debts.

Article 5 – Prices and payment conditions

The prices on the Site are indicated:

in euro for Europe

In pounds sterling for Great Britain

In Swiss franc for Switzerland

In US dollars for the United States, Australia, Canada and Norway

In Yen for Japan.

Prices are inclusive of all taxes (including VAT in eligible countries at the rate applicable on the day of the order), including customs duties and other taxes.

Any bank charges remain the responsibility of the Customer (including in the case of a refund).

The price of the Products purchased is payable in cash, in full on the day the order is placed by the Customer. AMCA Oval will not be required to deliver the Products ordered by the Customer if the price has not been previously paid in full.

Payment can be made by credit card or via one of the following payment solutions depending on the country in which the Customer resides: PayPal, Klarna, AliPay, Apple Pay, Google Pay, Wechat Pay.

By using these payment methods to pay for purchases, the Customer acknowledges that he is subject to their terms of use and privacy policies. Any fees for these payment methods remain his responsibility.

In order to make the payment due, the Customer must provide their name and bank card number, the expiration date of the card, accompanied, where applicable, by the visual cryptogram. The Customer's bank details are requested for each order. In addition, the payment may be validated by the bank of the Customer holding the bank card, via its application or by sending a security code.

The Customer guarantees AMCA Oval that he has the authorizations that may be necessary to use the payment instrument chosen at the time of validation of his order. In the event of refusal by the bank, the order will be automatically refused and AMCA Oval will therefore be discharged from any obligation and liability towards the Customer.

AMCA Oval does not process the Customer's payment data, which is transmitted directly to its payment provider.

An invoice in electronic format will be attached to the order confirmation email sent to the Customer.

Ownership of the Products is only transferred to the Customer after full payment of the price by the latter.

Article 6 – Delivery

The Products are delivered, free of charge, to the address indicated by the Customer when placing the order.

The Customer is informed that if he/she places a mixed order of ready-to-wear and perfume, his/her Products will be sent in two separate packages given the safety constraints attached to the transport of dangerous materials.

Deliveries are made by its partners: Chronopost, DHL and UPS. AMCA Oval nevertheless reserves the right to change this list.

The Seller undertakes to deliver the Products as soon as possible. An estimated delivery time will be communicated to the Customer in the order confirmation email. Failing this, the Products will be delivered within a maximum of 30 (thirty) days following the day of the order.

In accordance with Article L.216-6 of the Consumer Code, in the event of exceeding the deadline indicated in the order confirmation, the Customer may terminate the contract if, after having formally notified the professional to deliver the Product(s) within a reasonable additional period, the latter has not complied within this period.

The Customer is required to check the condition of the package and the Products at the time of their delivery by the carrier and, where applicable, to issue reservations on the delivery note or on the transport receipt and to inform AMCA Oval, in accordance with the instructions provided in article 7 of the General Terms and Conditions.

Article 7 – Return and refund

7.1. Exercising the right of withdrawal

In accordance with article L221-18 of the Consumer Code, the Customer has the possibility to withdraw, without giving any reason, within 14 days from the day of receipt of the Product.

The Customer may exercise his right of withdrawal by following the procedure set up by AMCA Oval and subject to strict compliance with the return conditions described in point 7.3:

From the “Create my return” tab accessible to all on the Site’s home page; or

From their personal space for any Customer with an account.

Returns are handled by AMCA Oval, which provides the Customer with a return label accessible on the Site by following the return procedure.

In accordance with article L.221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for orders relating to:

the supply of goods made to the Customer's specifications or clearly personalized;

the supply of goods which have been unsealed by the Customer after delivery and which cannot be returned for reasons of hygiene or health protection.

The Seller also reserves the right to refuse to reimburse Products returned by the Customer if it suspects an unusual, excessive or abusive pattern of returns by the Customer (worn clothing, excessive returns, return of products different from those ordered, etc.).

The Customer must return the Product(s) to the Seller, without undue delay and, in any event, no later than fourteen (14) days after having informed Customer Service of his decision to withdraw.

Returns will be made by post to the address indicated by the Seller.

No returns will be accepted in store.

Return costs are covered by AMCA Oval.

Upon receipt and validation of the return of the Product(s), the Customer will receive a refund confirmation email. The processing time for refunds varies depending on the payment method used and may not exceed fourteen (14) days from notification of the Customer's decision to withdraw.

In the event of return of Products outside the aforementioned period or of products not eligible for reimbursement, the Customer will not be reimbursed and the Products may be reshipped to him. In any event, he will be informed that the Products remain at his disposal at the warehouse for a period of six (6) months.

7.2. Other reason for return

Empty or damaged package or missing product

The Customer is required to check the apparent condition of the package and the Products at the time of their delivery by the carrier.

In the event that the condition of the package or its weight appears abnormal (abnormally light, damaged, unsealed package, etc.), Courrèges invites the Customer:

to refuse the package or to make reservations on the delivery note or on the transport receipt; and

to inform AMCA Oval Customer Service in writing within twenty-four (24) hours of receipt of the order, accompanying the request with the following elements:

These elements will be transmitted to the carrier for investigation.

Courrèges undertakes to keep the Customer informed of the responses provided by the carrier as soon as possible.

In the absence of reservations issued upon delivery or information from Customer Service beyond forty-eight hours following receipt of the order, AMCA Oval will not be able to assure the Customer that their request will be taken into account.

Non-compliant or damaged product(s)

In the event that one or more items delivered present defects, AMCA Oval invites the Customer to inform Courrèges Customer Service in writing as soon as possible, accompanying their request with the following elements:

The duly completed affidavit provided by Customer Service;

A copy of his identity card;

A photo of the delivery label clearly visible and legible;

Several photos of the package received showing its external appearance and showing all sides of the package clearly and completely;

Multiple photos of the damaged item (including a photo of the item with its label and zoomed-in photos of the details/defects involved);

Any additional element deemed useful by the Customer (for example, a video of the unboxing, etc.)

Product(s) not delivered despite receipt information

If the package is received at a relay point, the Customer is invited to contact the latter as a priority to obtain additional information.

The electronic acknowledgment of receipt signed upon receipt, the QR code, the unique code or the handwritten signature affixed by the Customer constitute proof of delivery and receipt of the order by the Customer.

If Customer Service is contacted for this reason, the Customer undertakes to provide the following information to enable it to carry out the necessary research:

The duly completed affidavit provided by Customer Service;

A copy of his identity card;

A copy of the complaint filed within fourteen (14) days of receipt of the order

Courrèges warns the Customer against any inaccurate declaration.

7.3. Conditions applicable to all return methods

The Product(s) must have been purchased on the Site.

The Product(s) must be returned in a condition that allows for resale as new, i.e .:

in perfect condition and complete;

provided with its/their original label and the security cable accompanied by the card bearing the words “Returns will only be accepted if this label has not been detached”;

and returned in its/their original packaging.

Perfumes, considered hazardous materials and requiring a suitable mode of transport, cannot be returned.

Details by product category:

Clothing: Returns will be refused if the Product has been worn, washed, damaged, stained or if it has an undesirable odor.

Underwear/swimwear: returns may be accepted, provided that the Product has been tried on over the underwear. For hygiene reasons, the return will be refused and the item returned to the Customer if the plastic protection has been removed or if the item is stained.

Glasses/jewelry: Products must be returned unscratched, undamaged, in their original packaging including their pouch or case.

Shoes: The Product must have an intact sole, without marks or micro-scratches. As such, it is recommended to try the shoes on a carpet or rug type surface.

The Customer must keep proof of return.

Article 8 – Legal guarantees

AMCA Oval is bound by the legal guarantee of conformity mentioned in Articles L. 217-3 et seq. of the Consumer Code and the guarantee against hidden defects, as defined in Articles 1641 et seq. of the Civil Code.

Conformity. When acting under the legal guarantee of conformity, the consumer:

- benefits from a period of two years from delivery of the goods to take action;

- may choose between repair or replacement of the goods, subject to the cost conditions provided for in Article L. 217-12 of the Consumer Code;

- is exempt from providing proof of the existence of the lack of conformity of the goods.

Hidden defects. The consumer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code. In this case, he may choose between the resolution of the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.

Article L.217-3: "The seller delivers goods that comply with the contract and with the criteria set out in Article L. 217-5. He is liable for any lack of conformity existing at the time of delivery of the goods within the meaning of Article L. 216-1, which appear within two years of delivery. (…) The seller is also liable, during the same periods, for any lack of conformity resulting from the packaging, the assembly instructions, or the installation when this has been placed at his expense by the contract or has been carried out under his responsibility, or when the incorrect installation, carried out by the consumer as provided for in the contract, is due to gaps or errors in the installation instructions provided by the seller."

Article L.217-4: “The good is in conformity with the contract if it meets, in particular, where applicable, the following criteria: 1° It corresponds to the description, type, quantity and quality, in particular with regard to functionality, compatibility, interoperability, or any other characteristic provided for in the contract; 2° It is suitable for any special use sought by the consumer, brought to the attention of the seller at the latest at the time of conclusion of the contract and which the latter has accepted; 3° It is delivered with all accessories and installation instructions, which must be provided in accordance with the contract; 4° It is updated in accordance with the contract.”

Article L.217-5: “I.- In addition to the criteria of conformity to the contract, the good is compliant if it meets the following criteria: 1° It is suitable for the use usually expected of a good of the same type, taking into account, where applicable, any provision of European Union law and national law as well as all technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the sector concerned; […]; 4° Where applicable, it is delivered with all the accessories, including packaging, and installation instructions that the consumer can legitimately expect; […] 6° It corresponds to the quantity, quality and other characteristics, including in terms of durability, functionality, compatibility and safety, that the consumer can legitimately expect for goods of the same type, having regard to the nature of the good as well as to the public statements made by the seller, by any person upstream in the chain of transactions, or by a person acting on their behalf, including in advertising or on labelling.

Article 1641 of the Civil Code: “The seller is bound by the guarantee for hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid a lower price for it, if he had known of them.”

Article 1648, paragraph 1 of the Civil Code: “The action resulting from latent defects must be brought by the purchaser within two years of the discovery of the defect.”

Consequences. As part of the legal guarantee of conformity, AMCA Oval undertakes, at the Client's choice:

- either to replace the Product with an identical Product depending on available stocks,

- or to reimburse the price of the Product, within a maximum period of thirty (30) days, if the replacement of a Product proves impossible.

Within the framework of the legal guarantee of hidden defects, Courrèges undertakes, at the Customer's choice, after assessment of the defect:

- either to reimburse the full price of the returned Product, within a maximum period of thirty (30) days,

- or to reimburse part of the price of the Product, within a maximum period of thirty (30) days, if the Customer decides to keep the Product.

Article 9 – Reservation of ownership

AMCA Oval retains full ownership of the products sold until full payment of the price, including principal, costs, taxes and mandatory contributions.

Article 10 – Liability

AMCA Oval cannot be held liable for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, occurrence of bugs, external intrusion or the presence of a computer virus.

The liability of AMCA Oval, under these General Terms and Conditions, is strictly limited to the sums paid or payable during the transaction giving rise to said liability, whatever the cause or form of the action concerned.

Article 11 – Force majeure

The performance by AMCA Oval of all or part of its obligations, in particular shipping, will be suspended in the event of the occurrence of a fortuitous event or force majeure which hinders or delays its performance.

Cases of force majeure are considered to be those defined in Article 1218 of the Civil Code and traditionally recognized by case law.

AMCA Oval will inform Customers of the occurrence of a fortuitous event or force majeure within seven (7) days of its occurrence. In the event that this suspension continues beyond a period of fifteen (15) days, the Customer will have the option of canceling the current order, and the price of the Products ordered will then be refunded.

Article 12 – Personal data

The rules applicable to the processing of personal data carried out by AMCA Oval relate to the Personal Data Charter.

Article 13 – Applicable law – Disputes

The sale of the Products is subject to French law. It is nevertheless specified that the consumer Customer residing outside France benefits, where applicable, from the application of the mandatory and consumer protection provisions provided for by the law of the country in which the Customer resides.

In the event of a dispute, the Customer may submit a written complaint via the contact form available on the Site.

The Customer also has the right to take legal action. All disputes to which this contract may give rise, concerning its validity, interpretation, execution, termination, their consequences and their aftermath, will be submitted to the competent courts under the conditions of common law.

Article 14 – Intellectual property

All figurative or non-figurative marks and all illustrations, images and logos and all content appearing on the Site are and will remain the exclusive property of AMCA Oval. Under no circumstances is the Customer or any other person authorized to reproduce, exploit, rebroadcast or use for any purpose whatsoever, even partially, elements of the aforementioned website.

The company names, brands and distinctive signs of Products on the site www.amcaoval.com are protected under trademark law; the reproduction or representation of all or part of these elements is strictly prohibited.

Article 15 – Unique identification numbers

In accordance with article L.541-10-13 of the environmental code, AMCA Oval has been assigned the following unique numbers:

AMCA Oval Group

Clothing textiles, household linen and shoes: REFASHION FR410044_11RVYB

Household Packaging & Paper: CITEO FR210142_01PKRU

These identifiers demonstrate that AMCA Oval has fulfilled its obligations to declare placing on the market to the relevant eco-organizations.